AI Consultancy for Small and Growing Businesses

The jobs AI handles well have a clear trigger, a predictable structure, and an output that someone checks before it goes anywhere. These are the kinds of AI use cases that tend to fit.

• Sorting and triaging enquiries - reading incoming messages, pulling out the key details, and routing them to the right person without anyone reading through every one manually.
• Extracting data from documents - pulling figures from invoices, job sheets or delivery notes into a system or spreadsheet, without keying them in by hand.
• Drafting quotes and replies - a first version of a customer reply or a quote, written to your style from the information available, ready for a person to review and send.
• Answering questions from your own documents - a knowledge base your staff or customers can query in plain English, drawing on your manuals, price lists, policies or service guides.
• Pulling together reports compiled by hand - drawing the same numbers from several places into one weekly or monthly summary, rather than assembling it every time.
• Processing and routing forms - reading a completed form, extracting what matters, and moving it on - flagging anything that needs a human decision before it goes further.

None of these should run unsupervised. The AI handles the structure and the volume; where automation makes sense, your team still handles the judgement.

The audit is the usual starting point. It is a fixed-fee piece of work with a written deliverable, and it is more than a free health check or a sales call.

We start with a session with the owner, 60 to 90 minutes on Teams, covering where you want the business to go, where your own time goes, and what you would never hand to a machine. Then we interview your staff, one interview for each distinct role that involves repetitive work, 30 to 45 minutes each. The aim is to understand how the work actually gets done, not how it is supposed to get done.

From those conversations we build a process map, score and cost each AI and automation opportunity, and produce a written report. The report covers the 3-5 jobs most worth tackling: what each one costs to build, an estimate of the time it saves, which route makes sense, and what to watch on data and risk. The plan is ranked, so you know where to start.

The route we recommend may not be a build from us. Sometimes the right answer is a feature of a tool the business already pays for, or a process change that needs no new software at all. We name the cheapest route that does the job, including when that route does not involve us.

The audit also covers the AI tools your business already uses - how they are set up and whose accounts they run on - and flags any licence terms worth checking for commercial use. Your AI readiness is covered in the report's recommendations alongside data handling and staff confidence.

Our AI training is delivered by our director, Callum. Each session takes up to 12 people - mainly remote over Microsoft Teams, with on-site sessions available on request.

Standard Session

The standard session covers the tools your staff already use - ChatGPT, Copilot, Claude - for practical everyday work: drafting emails, summarising documents, meeting notes, research with sources, and spreadsheet help. The core of every session is what never to paste into an AI tool, and how to check what comes back before you act on it. Everyone leaves with the session materials and an attendance record. The full-day option adds a workshop where each team builds reusable prompt templates from their own real tasks.

IT Admin Session

For IT administrators, there is a separate session available on request: setting up, securing and monitoring business AI tools across platforms. It covers admin consoles, data controls, audit logs, identity management, and stopping unapproved tools and connectors. Microsoft 365 licensing and tenant configuration stays with your IT provider - we work alongside them, not instead of them.

EU AI Act and AI literacy

Article 4 of the EU AI Act (Regulation (EU) 2024/1689) requires businesses providing or using AI systems in the EU to take measures to ensure a sufficient level of AI literacy among their staff. It has applied since 2 February 2025. The full text is on EUR-Lex. It is EU law rather than UK law, and whether it applies to you depends on what your business does in the EU. This is not legal advice, so take your own on what it means for you.

Every AI system we build that handles personal data is built against a written set of rules.

We only use AI providers that are on our approved tools list, with model training on your data switched off by contract or confirmed setting. The system only receives the personal data its job requires - details the AI does not need are stripped before the model processes anything.

No AI system we build makes a decision with significant effects on a person without a human reviewing it first. Every system says it is an AI - in the interface or in its greeting - built in from the start. Conversation and run logs sit on our own infrastructure in the UK.

Before any system goes live, we run a test set of real questions, including privacy cases: what happens when someone asks for another customer's details, or asks the system to repeat its instructions. It must handle those correctly before it goes anywhere near your customers or staff.

We tell you which providers process your data and where, and what transfer safeguards apply under UK GDPR. For anything involving your Microsoft 365 tenant or other IT administration, that work sits with your IT provider.

The AI opportunity audit works best for small businesses where the following are true.

• You run the business yourself, with roughly 5 to 50 staff.
• Some of the work your team does is genuinely repetitive - the same job, the same way, week after week.
• You have at least one process you have been meaning to change but have not had time to.
• You are willing to change how that process works, rather than putting a tool on top of it.

If you are looking for an AI consultant who works with owner-run small businesses rather than enterprise clients, that is what we do. If you have fewer than five staff, the audit may cost more than it saves at this point - we would suggest a training session or a single scoped build as a better starting point.

We are based in Nottingham and work on-site across the East Midlands. We work with UK businesses everywhere else remotely.