Platform

Online Booking System UK — A Website with a Booking System Built In

Most businesses looking for a website with a booking system end up running two things side by side: a website on one platform and a booking tool sitting outside it. Our platform keeps both in one place - online booking, design and content management under a single login, with payments going through your own Stripe account.

Why Take Bookings on Your Own Website

When a customer books through your own booking website, the booking experience stays inside your brand at every step. There is no redirect to a third-party booking page, no separate customer login, no external platform between you and the transaction.

Bookings live in the same CMS as the website: one login, booking pages that match the site design, customer data in your own dashboard. You see every upcoming booking, edit details and manage your calendar from the same place you manage your content.

Direct bookings also mean nobody takes a commission on each one. Payments go through your own Stripe account - we take no per-booking fee. Stripe's standard processing fees apply and are paid to Stripe. Commission-free bookings mean more of each booking's value reaches you directly.

What the Booking System Includes

Everything below is available in the standard booking system. Designed and built in-house, on the same platform as your website.

Real-Time Availability

Set your available hours and the system shows customers only genuine open slots. Add booking limits to control how far ahead appointments can be made, and manage slot capacity by duration. Opening hours can be entered manually or drawn from your Google Business Profile.

Stripe Payments

Customers pay at checkout through your own Stripe account. Each product can be set to take a deposit, full payment, or no payment at all - for free events or consultations. Stripe is the payment provider and handles secure payments. We take no per-booking fee.

Resources and Capacity

Assign rooms, equipment or staff to booking products. Cross-product resource blocking means one room or piece of kit can't be double-booked across different services. Capacity limits prevent any single slot from overfilling.

Add-ons and Booking Fields

Offer extras at checkout - equipment hire, upgrades or options from a select or quantity list. Custom fields collect what you need: text inputs, dropdowns and checkboxes, with minimum quantity validation where required.

Email and SMS Notifications

Confirmation, update and cancellation emails go out automatically. You can enable SMS notifications via Twilio on the same triggers. 100 SMS per month are included; packs of 100 additional are available for £10 per month (ex VAT). Custom templates let you write your own customer communications.

Booking Management

Booking locks and information cut-off times let you set a clear deadline for changes. Customers get a secure manage-booking link to view their booking or edit their details up to that point. Terms acceptance, admin booking lists and tags complete the management tools.

How a Booking Works, Step by Step

The booking process is the same across every product on the platform. Here is what your customer sees.
01

Pick a slot

The customer arrives at a booking page on your website and chooses a date and time. Available slots are shown based on real-time availability - configured hours, capacity and resource assignments.

02

Choose add-ons and fill in details

Select and quantity add-ons appear next, alongside any custom fields you have set up. The customer fills in what the booking needs: participant details, preferences, extra requests.

03

Pay

Checkout runs through Stripe. Deposit, full payment, or no payment - depending on the product. The checkout is mobile responsive.

04

Confirmed

The customer receives a confirmation email. You are notified. The slot updates in your dashboard. A manage-booking link lets the customer update their details before the information cut-off.

Fully Integrated

Booking Widget or Integrated Booking System?

Many businesses embed booking software from a standalone tool. Calendly, Acuity and SimplyBook are common choices that add appointment scheduling to an existing page without rebuilding the site.

An alternative builds the booking engine directly into the website rather than loading it from an external platform. Booking pages are part of the same site, on the same design and domain, and your data lives in your own dashboard rather than a third party's.

A few questions worth putting to any provider before committing: who holds the booking data? Does the provider take a cut of each transaction? Can the booking pages be designed to match your website exactly, or do they carry the provider's own branding?

Our website builder and booking system are built as a single product - one login, one platform, booking pages designed to your specification.

Online booking system dashboard

Which Businesses Need a Website with a Booking System

The booking system is built for any business that sells time - a session, an appointment, a class or a table. Every business below benefits from a website with a booking system that is part of the platform rather than added on top.

  • Play centres - session and party booking with capacity limits and deposit collection
  • Activity centres - walk-on days, private hire and events with resource management
  • Training providers - course and CPD booking with custom fields and automated notifications
  • Salons - appointment booking with add-on services and SMS notifications
  • Restaurants - table bookings with party size, notes and confirmation emails

Each sector page covers the booking configuration relevant to that type of business.

Booking Built Around Your Business

The standard booking system covers most requirements: real-time availability, Stripe payments, resource blocking, add-ons and notifications. For requirements outside that set - custom event types, non-standard booking flows, or unusual add-on configurations - we quote for the additional development as a separate piece of work. There is no published price; every custom requirement is scoped and quoted individually.

The booking system is designed for our platform. If you have an existing website we did not build, ask us - it is technically possible, but the booking experience works best when it is built into the site from the start.

Frequently Asked Questions

Booking is included in the Premium plan at £275 per month. Platform plans carry a 12-month minimum term, then roll monthly on 30 days' notice. For the full plan comparison, see pricing.
No. Payments go through your own Stripe account. Stripe's standard processing fees apply and are paid to Stripe. We take no per-booking fee.
Yes. Each booking product can be set to take a deposit, full payment, or no payment at all. You set the option per product, so a free consultation and a paid session run through the same system with different payment requirements.
Yes. Each customer gets a secure manage-booking link. They can view their booking and edit their details up to the information cut-off time you have set. After that point, booking locks prevent further changes.
Yes. If you need a custom booking flow or non-standard add-ons, we scope and quote it as a separate piece of work. There is no published price - ask us and we will put a figure together.
You own your content, domain, data and brand assets. If you leave, we give you a free full static export of the site and all media, plus 30 days of read-only access while you move to a new host. Platform plans carry a 12-month minimum term, then roll monthly on 30 days' notice.

Talk to Us About Booking

Tell us about your business and how you currently handle appointments. We will show you the booking flow and put together a proposal.

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Free demo - no obligation
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No per-booking fees
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Booking built into your website
★★★★★

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